Questions

Frequently asked questions

What discerning homeowners ask before choosing a system.

Is the in-home consultation really complimentary? +

Yes. We assess your water hardness on-site at no cost and no obligation. You receive the actual numbers for your home and a considered, no-pressure recommendation, whether or not you decide to move forward.

What areas do you serve? +

In Arizona, we serve Phoenix and the surrounding Valley, including Scottsdale, Mesa, Tempe, Chandler, Gilbert, Glendale, Peoria, Surprise, Goodyear, Avondale, Buckeye, Queen Creek and Fountain Hills. In Florida, we serve the Panama City Beach area and the wider Emerald Coast, including Destin, Miramar Beach, Santa Rosa Beach, Inlet Beach, West Bay, Panama City, Lynn Haven, Springfield, Callaway, Parker and Mexico Beach. Not sure if you're in range? Just ask.

Do you work with builders and new construction? +

Yes. Aera partners with builders as a water-quality strategic partner, with turnkey filtration solutions for both pre- and post-construction. We support everything from a single custom home to large master-planned communities, so the Aera standard can be built in from day one.

What warranty comes with an Aera system? +

Every Aera system is backed by a limited lifetime warranty. Our systems also use a patented ceramic disc valve, rated abrasion- and corrosion-resistant, the sealing component that fails first on many softeners, so it's the part we build around.

How does the system keep salt use efficient? +

The valves use up-flow (counter-current) regeneration with metered demand, they regenerate only after you've actually used the system's softening capacity, rather than on a fixed timer. That keeps salt use efficient and means fewer trips to refill the brine tank.

What systems does Aera offer? +

Two: the Aera Signature (a high-efficiency single-tank system) and the flagship Aera Reserve (a high-capacity twin-tank system). Both are built on a patented ceramic disc valve, are NSF/ANSI 44 certified, carry carbon media that removes chlorine, and are backed by a limited lifetime warranty, the Signature blends carbon into the tank, the Reserve runs a dedicated carbon tank ahead of the resin. During your complimentary consultation, we tailor the right system and plan to your home.

A Phoenix homeowner enjoying a glass of clean water in a bright kitchen

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