Privacy Policy

Aera Purity is a DBA of ClearFlow Home Services LLC ("we," "us"). This policy explains what information we collect, how we use it, and your choices.

Information We Collect

When you submit a quote request, contact form, or lead form (including forms hosted on Facebook or Instagram), we collect the information you provide, such as your name, phone number, email address, service address, and details about your home's plumbing.

We may also receive basic technical information automatically when you visit our website, such as browser type and pages viewed.

How We Use Your Information

We use your information to respond to your inquiry, provide quotes, schedule and perform installations, and follow up about our services. We may contact you by phone, text message, or email using the contact information you provide.

How We Share Your Information

We share your information only as needed to provide the services you requested. This may include sharing your name, address, and job details with the licensed plumbing contractor performing your installation, or with our equipment supplier to fulfill an order.

We do not sell your personal information or share it with third parties for their own marketing purposes.

Text Messaging

By providing your phone number, you consent to receive calls and text messages from us about your inquiry. Message and data rates may apply. Reply STOP to any message to opt out.

Data Retention and Deletion

We retain your information for as long as needed to serve you and meet legal or record-keeping requirements. You may request that we delete your information at any time by contacting us.

Contact Us

To ask questions about this policy or request deletion of your information, contact:

Changes

We may update this policy from time to time. Updates will be posted on this page with a revised date.